Executive Summary HandShake is an innovative tool designed to empower skilled workers in the informal job market. Founded by the visionary entrepreneur Rudolph Wagenaar, this platform addresses the critical need for these workers to showcase their expertise and connect with… Read More »HandShake Case Study
In the financial services sector, customer retention is crucial. Retaining existing customers is more cost-effective than attracting new ones, and raising customer retention rates by just 5% may increase revenues by 25% to 95%. However, many businesses in South Africa… Read More »5 Ways to Improve Customer Retention in the Financial Services Sector
Let’s consider this fact: customer experience equals customer retention, whether it’s good or bad. If you provide a good customer experience, the chances are that some of those customers would be willing to come back.But bad customer experience can break… Read More »How Rising Customer Expectations Make Modernization Essential for Business Success
Running a successful accounting and tax advisory firm requires well-defined business units, streamlined processes, and effective key performance indicators (KPIs). With the right combination of technology and human expertise, your firm can provide high-quality services to clients and achieve greater… Read More »Technology Driven Accounting and Tax Advisory Firm
Building a strong sales engine is crucial for the success of any professional services company. It involves leveraging various strategies and technologies to attract, engage, and convert prospects into customers. In this blog post, we’ll discuss the key areas to… Read More »Building a strong Sales Engine
Financial services businesses have been around for ages. Any company that helps clients hold, exchange, manage, invest, or do any other similar money-related task could fall within the financial services category. Over the last few years, the explosive growth of FinTech… Read More »How FinTech Is Helping Financial Services Businesses Reduce Costs And Revolutionize Their Operations
OVERVIEW The purpose of this document is to provide detail around the current operating model approach of Wealth Management businesses, its service offerings, and an I.T strategy to transition to a future state that will lead to: The operating model… Read More »Technology-Driven Wealth Management Operating Model
Resource management and project planning are critical components of any business, especially those in the professional services industry. As companies grow, they need to ensure that they have the right tools and technologies in place to effectively manage resources and… Read More »Resource management as a Professional Services Company
The difference between the technology an organization has now and the technology it needs to reach its goals and objectives is called a “technology gap.” These gaps can happen for several reasons, such as when new technologies are used, when… Read More »Determine your existing technology gaps
As we get set to ring in the new year, here is a rundown of everything that happened in 2022. A year that was jam-packed with opportunities, breakthroughs, optimistic developments, successful partnerships, and overall success. We would like to extend… Read More »Skywalk Innovations 2022 Recap